1. Introduction
AirMark Certificates ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our Service.
2. Information We Collect
Account Information
- Name and email address
- Business name (optional)
- Password (encrypted)
- Account creation date
Certificate Data
- Deceased person's name
- Ceremony date and GPS coordinates
- Reserved by information
- Recipient email addresses
- Uploaded signatures
- On-device ceremony drafts and a hashed boat/aircraft device code (so the store app can sync without a website login cookie)
Native store apps (iOS and Android)
- Precise GPS is read only while you capture ceremony coordinates. We do not use Always / background location and we do not track you.
- The optional device connect code is stored on the phone so Download and Email can sync when signal returns. You can revoke it in Settings.
- The store apps do not use advertising identifiers, analytics SDKs, or third-party ads.
Usage Information
- Browser type and version
- Device information
- IP address
- Pages visited and features used
- Time and date of access
Payment Information
Payment processing is handled by Stripe. We do not store credit card information on our servers. Stripe's privacy policy applies to payment data: stripe.com/privacy
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Generate and deliver certificates
- Process payments
- Send email verifications and notifications
- Respond to customer support inquiries
- Improve Service features and functionality
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption in transit (HTTPS/TLS)
- Encrypted password storage
- Secure database hosting (PostgreSQL on Neon)
- Regular security updates
- Access controls and authentication
Data Retention: Certificate data is automatically deleted after 365 days. Account data is retained until you request deletion.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
Service Providers
- Vercel (hosting and deployment)
- Neon (database hosting)
- Stripe (payment processing)
- Resend (email delivery)
- Mapbox (map services)
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
6. Cookies and Tracking
We use essential cookies for:
- Authentication and session management
- Security and fraud prevention
- Service functionality
We do not use third-party advertising cookies or tracking pixels.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request account and data deletion
- Portability: Export your certificate data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact support@airmarkcertificates.com
8. Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately for deletion.
9. International Data Transfers
Your data may be transferred to and stored on servers located outside your country. We ensure appropriate safeguards are in place for such transfers.
10. Changes to Privacy Policy
We may update this privacy policy from time to time. Material changes will be communicated via email. The "Last Updated" date at the top reflects the most recent revision.
11. Contact Us
For privacy-related questions or requests, contact us at:
Email: support@airmarkcertificates.com
Website: airmarkcertificates.com